Communities and the grid: the effectiveness of community management of local distribution systems in Nepal

The Nepal Electricity Authority (NEA) manages its rural electricity distribution systems using two different models – a standard utility model run by the Distribution and Consumer Service business group (NEA-DCS) and a community-managed utility model run by Community Rural Electrification Entities (CREEs). An EEG-funded research project, led by Winrock International, has revealed interesting findings suggesting CREE-managed distribution systems provide a better level of service to rural communities than DCS-managed ones. In particular, CREEs appear to be more service-oriented and more responsive to rural consumers’ needs.

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